Patty’s Pups (seller) provides a congenital health guarantee until the puppy is one year. This covers life-threatening or severe quality of life congenital anomalies. This guarantee would offer a refund up to the purchase price or a similar replacement puppy. We would require confirmation in writing from your Vet.
If during your initial wellness examination, your Vet wishes to perform services beyond a standard wellness examination, and you expect the seller to cover the cost, then you or your Veterinarian must contact the seller prior to performing those services, or no refunds will be issued.
If your puppy becomes ill prior to the initial wellness examination, you must contact the seller first who may elect to have you return the puppy for our observation and if necessary, to be seen by the seller’s Vet.